About Us | Client login | Help
Call Toll Free: (866) 538-8196   Send E-mail: info@190west.com
 
     
   
 
Product Marketing
 
Cutting edge growth strategy based on serious analysis and research. A third party, non-biased second opinion will achieve more measurable results that you can easily quantify and begin to make more sound business decisions.
Messaging & Positioning

Well known slogans like FedEx's "Absolutely, Positively Overnight" launched innovative new ways of doing business that are now commonplace. Your latest marketing message may sound great to you, but will your prospects buy it?

190west asks the tough questions to extract your uniqueness and value in a language your target market will embrace.

  • Proposition - What are the benefits your product or service offers?
  • Unique - What makes it unique?
  • Sell - Does your prospect really want what you're offering?
Launch Plans

Launching a new product is exciting, and 190west can help you maximize the potential of your product and its place in the market.

We can take on the entire launch process or lend a third party unbiased opinion to your product marketing team. In either case, we will help you take your business to the next level of success.

Business Case Justification

The right business case can provide all the insight for justifying the necessary resources and capital investment to bring your project to fruition. You could always download a business case template and cross your fingers - or you can use the proven, objective, and insightful method at 190west to enhance the viability of your opportunity's success.

190west's experienced product managers will ensure that adequate due diligence is completed to help you determine your best case solution.

Market Requirements Document (MRD)

The most common mistakes made in developing new products are to ignore the business perspective of why certain features are necessary. Often, the result is a feature-rich product that doesn't solve the customer's business problem.

Ask yourself, why are you building it? If you can't answer this from a business perspective, you may be going down a wrong path. In today's volatile, changing business world, "build it and they will come" is not an appropriate product-development strategy.

190west 's third party, unbiased, yet candid observations can make all the difference.

  • We talk to your customers
  • We talk to your salespeople
  • We talk to your customer service employees
  • We detail the business opportunities and challenges
  • We help you define the product requirements needed to make your marketing launch a success

Not only will our MRD meet the needs of your customers, but everyone in the company will be able to understand what is needed and why. This helps your team make difficult decisions based on objectives and data - not hunches, gut reactions, or office politics.

Customer Advisory Boards

Many product organizations make the mistake of asking customers what they want instead of what they want to do and why. Many times we assume we are performing "good customer service," yet the customer is expecting a different result.

As a neutral third party, 190west will uncover the expectations your customers have in doing business with your company, before feature discussions and negotiations begin.

In today's connected world, customers expect the same excellent service despite the channel. Whether you're communicating by phone, web, fax, e-mail, or in person, customer feedback is essential in knowing what your customers expect from you.

Therefore, setting up a "customer advisory board" can be a priceless investment.

190west is fully equipped to set up a "customer advisory board" for your business. In addition, 190west's experts have complementary skills in project, change, human resource, and technology management. That's what sets New England's Full Service Marketing Agency apart.

 
Have Questions or Need Help?
Call Us for Answers (866) 538-8196
Product Marketing Resources
Articles, Papers, Presentations, and REAL tools used by Product Marketing experts.

Marketing Resources
 
190west Blog
Members offer advice on important issues and share their own experiences.

Read our Blog
 
Monthly Product Marketing Tip
Each monthly issue is packed with Product Marketing tips to help you plan your product strategy successfully

Please provide your email address:
 
 
 
Creative Portfolio | About Us | Contact Us | Privacy Policy | Sitemap
Competitive Programs | Marketing Communications | Product Marketing | Internet Marketing
Compliant with: